Dream Topper Privacy Policy

1. Personal Identification Information

We collect personally identifiable information from users when they interact with our website, such as during registration, course enrollment, or when signing up for updates. This information may include, but is not limited to, names, email addresses, phone numbers, and other contact details. Users may visit the website anonymously; however, providing certain information may be necessary to access specific services or features. We collect personal information only when it is voluntarily submitted by users. Users can always refuse to provide personally identifiable information, though it may limit their ability to engage in certain activities on our website.

2. Non-Personally Identifiable Information

We may collect non-personally identifiable information about users whenever they interact with our website. This information may include the browser name, type of device used, operating system, internet service provider, and other technical details about the user’s means of connection to our website. This information is used for enhancing user experience and analyzing trends.

3. Web Browser Cookies

Our website may use “cookies” to enhance user experience. Cookies are placed on the user’s hard drive by their web browser for record-keeping purposes and sometimes to track information about them. Users can choose to set their web browser to refuse cookies or to alert them when cookies are being sent. However, some parts of the website may not function properly if cookies are disabled.

4. Use of Collected Information

Dream Topper may use the information we collect for the following purposes:

• Improving Service: The information you provide helps us respond to your customer service requests and support needs more efficiently.
• Enhancing User Experience: We may use aggregated information to understand how our users as a group use the services and resources provided on our website.
• Processing Payments: We collect and store information necessary to process payments for courses.
• Sending Periodic Emails: We may use email addresses to send users information and updates regarding their orders, courses, or other services. If users opt-in to our mailing list, they may receive emails containing company news, updates, related product or service information, etc. Users can unsubscribe from these emails at any time by following the instructions provided in each email or by contacting us directly.

5. Protecting Your Information

We implement appropriate data collection, storage, and processing practices and security measures to protect your personal information, transaction data, and any information stored on our website from unauthorized access, alteration, disclosure, or destruction.

6. Sharing Your Personal Information

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information, not linked to any personal identification information, with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

7. Third-Party Websites

Users may find advertising or other content on our website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these external sites and are not responsible for the practices employed by these websites. Additionally, these sites or services, including their content and links, may be constantly changing. These websites have their own privacy policies and customer service practices. Interaction with any other website, including those linked to our site, is subject to that website’s own terms and policies.

8. Hyperlinking Policy

Our website may contain links to other websites for the convenience of our users. While these links are provided for reference, we are not responsible for the content, accuracy, or reliability of these external sites. The presence of a link to another website does not imply endorsement or approval of its content or services. We cannot guarantee that these links will always be functional, and we have no control over the availability of linked pages. If you visit a website via a link from our site, you do so at your own risk, and we are not responsible for any outcomes resulting from your visit. If you discover any broken or inappropriate links, please notify us so that we can address the issue.

9. Shipping / Membership Policy

Details of our membership policies, including any shipping or delivery information related to physical course materials, will be updated as soon as possible. For now, all courses are delivered digitally, and no physical shipment is involved.

10. Cancellation Policy

Users may terminate their service or membership at any time. However, no refunds will be issued once payment for the service has been made. Users may restart their service or membership at any time in the future without any additional charges.

11. Refund Policy

We do not offer refunds once payment for any course or service has been completed. In cases where payment is made by mistake, we will allow the user to exchange it for another service of equal value.

12. Changes to This Privacy Policy

Dream Topper reserves the right to update this privacy policy at any time. When we make changes, we will revise the “Last Updated” date at the bottom of this page. We encourage users to frequently check this page for any updates to stay informed about how we are protecting their personal information. Your continued use of the website following the posting of changes to this policy will be deemed as your acceptance of those changes.

13. Your Acceptance of These Terms

By using this website, you signify your acceptance of this privacy policy. If you do not agree to this policy, please do not use our site. Continued use of the website following any changes to this policy will be considered your acceptance of those changes.

14. Contact Information

If you have any questions or concerns regarding this privacy policy or any other matter related to Dream Topper, please contact us:

• Sachin Daksh
• CEO and Founder, Dream Topper
• Helpline Number: 7983921528
• Email: hello@dreamtopper.in

Last Updated: 29-08-2024